Every inquiry is
a conversation waiting.
Most service businesses lose customers not to price, but to response time. ERA handles the conversation so no inquiry goes unanswered.
Done-for-you onboarding.
Live once you approve it.
Show us how your business handles inquiries.
We review your services, coverage needs, common questions, and scheduling process.
No commitment to build required.We configure and test your receptionist.
ERA sets up the agreed workflows around your business information and rules. You review the experience before launch.
You sign off before it goes live.Go live with ongoing management.
ERA maintains and adjusts the agreed system as your business needs change.
Managed and updated by ERA.Your receptionist,
managed by ERA.
The scope of each plan is defined during setup. What ERA handles depends on the coverage you choose and your business rules.
Answer inbound calls
Available on after-hours and full coverage plans. Picks up with your business name and handles the conversation according to your agreed rules.
Respond to missed-call texts
When a call goes unanswered, ERA sends a text within seconds to keep the conversation going before the customer moves on.
Capture customer details
Name, contact info, service type, location, and anything else your business needs—captured consistently on every inquiry.
Support appointment booking
On supported plans, ERA can offer appointment slots and confirm bookings depending on your scheduling setup and integrations.
Answer routine questions
Common questions about your services, hours, and service area—answered consistently without interrupting your team.
Keep your team informed
Structured notifications with customer details and next steps so your team knows who called and what they need.
Built for the trades.
Every trade gets different questions, different urgency rules, and different booking logic. We build yours around how your company actually works.
See How ERA Answers Your Calls
Call the number below and talk to ERA’s own AI receptionist, or have it text you. Your receptionist is built the same way — with your business name, your questions, and your rules.
US numbers only. One text per request. No spam.
ERA's AI receptionist will answer, ask about your business, and walk through a booking. This is what your customers would experience.
See how ERA handles a customer inquiry
Pick a scenario and watch how ERA handles the inquiry from first contact to a confirmed next step. Content is illustrative — your receptionist is configured around your actual business information and rules.
A done-for-you service,
not another app to configure.
Self-serve AI answering tools hand you a dashboard. ERA hands you a working receptionist — built for your trade, tested with you, and managed after launch.
We build it with you
A discovery call, then ERA writes your greeting, qualification questions, urgency rules, and hand-off — in your business name and wording.
You approve before launch
We run test calls for routine, urgent, and out-of-area scenarios. Nothing goes live until you have heard it and signed off.
We keep managing it
Hours change, services change, pricing changes. Tell us and we update it — monitoring and adjustments are part of the monthly fee.
Texas-based. Starting in Dallas–Fort Worth.
ERA Solutions started in DFW, and we build call flows around what Texas contractors deal with: summer heat that floods HVAC lines, North Texas hail seasons, and freezes that turn into burst-pipe calls overnight.
Implementation is done by phone and video, so contractors anywhere in Texas can work with us.
Primary market: DFW
Dallas · Fort Worth · Plano · Frisco · McKinney · Allen · Arlington
Also serving
Houston · Austin · San Antonio — and contractors across Texas.
Transparent pricing.
Implementation included.
Every plan includes done-for-you implementation and ongoing management by ERA. Scope and integrations are confirmed in writing before work begins.
Lead Recovery
Text back every missed call before the customer moves on.
After-Hours Receptionist
Keep calls and texts covered after your office closes.
Full Receptionist
Managed reception throughout the day and night.
Prices shown include a one-time setup fee and a monthly service fee. Included usage, integrations, and workflow scope are confirmed in your proposal.
Built for a Real DFW Remodeling Company
Alonso InnovationAlonso Innovation is a premium remodeling and construction company serving the Dallas–Fort Worth Metroplex. ERA built a custom AI receptionist around the company’s actual services, qualification standards, scheduling rules, and customer experience.
Instead of giving every caller the same generic response, the system determines what the homeowner needs, filters out small handyman requests, qualifies serious remodeling opportunities, captures the project information, and helps schedule eligible consultations.
See how ERA handles inquiries
Questions before you book.
What is ERA Solutions?
ERA Solutions is a Texas-based company that builds, launches, and manages customized 24/7 AI receptionists for home-service contractors, including HVAC, plumbing, roofing, electrical, and remodeling companies. It is a done-for-you service, not a self-serve app.
What does the AI receptionist do?
It answers your business calls in your company name, asks your qualification questions, identifies urgent requests using your rules, collects customer and job details, schedules appointments when your calendar supports it, sends SMS follow-ups, and sends your team a structured summary of each call.
How much does it cost?
ERA publishes three plans: Lead Recovery ($1,000 one-time implementation + $500/month), After-Hours Receptionist ($1,750 + $850/month), and Full Receptionist ($2,500 + $1,100/month). Scope, integrations, and any usage limits are confirmed in writing before work begins.
How is ERA different from other AI answering services?
Most AI answering products give you software to configure yourself. ERA designs the call flow with you, writes trade-specific qualification and urgency rules, tests calls with you before launch, and keeps managing and updating the system every month.
Can I start with after-hours coverage only?
Yes. After-Hours Receptionist covers calls and texts when your office is closed and includes missed-call text back. You can move to full coverage later.
Can it book appointments into my calendar?
Yes, where your scheduling setup supports it. Which calendar or field-service tool, and how deeply it connects, is reviewed and confirmed during scoping before you commit.
What happens when a call is an emergency or needs a person?
You define what counts as urgent during setup. ERA flags those calls and alerts your on-call contact with the caller’s details, so a person can act quickly.
Where does ERA work?
ERA is based in Texas and focuses first on Dallas–Fort Worth, including Dallas, Fort Worth, Plano, Frisco, McKinney, Allen, and Arlington. Implementation is done by phone and video, so contractors elsewhere in Texas, such as Houston, Austin, and San Antonio, can work with ERA too.
30 minutes to see
if ERA fits.
Walk us through how your business handles calls and messages today. We’ll go through what ERA could handle and what getting started looks like.