A burst pipe or backed-up main is an emergency — and emergencies don’t keep business hours. ERA is the 24/7 AI receptionist for plumbers. It answers every call, identifies true emergencies, texts back missed calls, and books service calls automatically — so you win the high-value after-hours jobs your competitors miss.
When water is pouring through a ceiling, the homeowner calls the first plumber who answers — and pays a premium for speed. If your line rolls to voicemail at night or on the weekend, that emergency job (and the customer for life behind it) goes to a competitor.
ERA answers every call instantly, separates emergencies from routine work, captures the problem and address, and books or escalates based on your rules — so you stop leaving after-hours revenue on the table.
Yes. ERA identifies emergencies using your criteria and either books or escalates to your on-call tech immediately, with all the details captured.
That’s when ERA earns its keep — it answers 24/7, exactly when the most valuable plumbing calls come in and most offices are closed.
For non-emergency work, ERA checks availability, books into your calendar, and texts the homeowner a confirmation.
Most plumbing companies are live in 1–2 days.
Book a 30-minute call. We map your plumbing call flow and show you how ERA answers, triages emergencies, and books calls — 24/7.