Virtual Receptionist for Contractors
ERA is a 24/7 virtual receptionist and contractor answering service. It answers every call in your business name, qualifies the homeowner, books the appointment, and notifies your team — giving you a full-time front office without the payroll.
You need coverage without adding another front-office shift
A great receptionist answers fast, qualifies well, and books jobs. But hiring one means salary, benefits, training, sick days, and a single shift of coverage. Most contractors can’t justify it — so calls go to voicemail instead.
ERA gives you managed call coverage without adding another front-office shift: consistent qualification, booking support, and notifications configured around your team.
A complete virtual front office
Answers in your name
Greets every caller professionally, 24/7, as your business.
Qualifies the homeowner
Captures service, urgency, and address before you’re pulled in.
Books appointments
Schedules estimates and service calls into your calendar.
Texts back missed calls
Recovers anything that slips through with instant SMS.
Notifies your team
Real-time alerts with full lead details.
Never takes a day off
No sick days, no turnover, no training — just coverage.
The 24/7 AI Employee for your front office
- 24/7 coverage with no salary, benefits, or turnover
- Consistent, professional answering on every call
- Qualification + booking + Missed Call Text Back in one system
- Trained on your services, area, and rules
- Owner notifications and call summaries
- Setup, testing, and launch timing confirmed before work begins
Frequently asked questions
Is a virtual receptionist as good as hiring one?
ERA can complement an in-house receptionist by covering missed calls, after-hours inquiries, and overflow while following the same approved qualification and booking rules.
Does it answer in my company’s name?
Yes. ERA greets every caller as your business and follows your scripts and rules.
Can it cover just nights and weekends?
Yes — use ERA for full 24/7 coverage or only for overflow, after-hours, and weekends. We configure it to your needs.
Get a front office that never clocks out.
Book a free 30-minute demo. Tell us how calls reach you today and what a good job looks like — we will show you how ERA would handle them, which plan fits, and what setup involves.